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Frequently asked questions

How will you finish payment?

Payment is completed via Instagram DMs. You can text us 961kickerz to finish payment

How long will it take to receive the products?

It'll take 2-3 weeks until the products are delivered.

What payments do you accept?

We accept direct bank transfers and Revolut.

What is the refund policy?

We understand that shopping online can be difficult and that you may change your mind about a purchase. Unfortunately, we do not offer refunds or exchanges on any of our products. However, we do value your satisfaction and will do our best to make sure that you are happy with your purchase. If you have any questions or concerns, please do not hesitate to contact us and we will do our best to help.

Do you offer gift wrapping services?

Unfortunately, we do not offer gift wrapping services at this time.

How do I contact customer service?

If you have any questions or need to contact customer service, you can text us on Instagram @961kickerz. Our customer service team is available to answer any questions you may have. Thank you for choosing us!

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